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Verified Reviewer

BAD service experience.

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The Service/repair department of AAP disappointing. And here is why: 1. Charges are just as expensive as the authorized service centers of major brands of cars. 2. Repair/part replacement quality rendered now substandard. And at times a back job is needed. 3. The improper dismounting/mounting of a puncture tire resulted in a gash damage to the tire sidewall near the bead. The bad handling by AAP mechanic made me discard the unsafe tire. 4. Dishonesty.
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Loss:
$90
Pros:
  • Little discount on labor for active members
Cons:
  • Must buy replacement parts from aap
  • Mechanics are not motivated to do their best

User's recommendation: Search for cheaper and reliable auto service shops on the internet

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check service charges of others first

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5 liters oil change and oil filter charges (all supplied by AAP) quoted for my car was more than double compared to a nearby service station of Shell.
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Pros:
  • Quality repair jobs
Cons:
  • Charges more than others
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

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